Your reputation is all about perceptions. It's what you are known for and it's what other people perceive about you. It's all about your character, values, personality and skills that people base their opinions on and what they experienced and see.
When it comes to reputation it can takes years to build it and it can take just seconds to ruin it. Many doors can open if you have a good reputation but a poor reputation despite great skills can close and alienate your customers.
There are many people out there that are very good at being negative. You know the ones who let us know how bad their day has been or how bad a product is, etc. Although it may be very therapeutic for them, and others may respond and be supportive, it's not what their business should be about. Negative issues will typically result in negative responses. So you must stay positive and give positive feedback.
You need to be viewed as someone that people look to as a contributor. Involvement in a conversation means giving as much constructive feedback as possible. Giving people your input and helping them be better at what they do will build your relationships and make your reputation shine over your competition and have loyal followers and in turn loyal buyers.
Oh and don't forget to manage your reputation. Know who is talking about you, who's ranking you and why. There are many sites to help you with this but I find Google Alerts a great way to monitor and keep tabs. Google Alerts are emails which are automatically sent to you when there are new Google results on search terms. Give it a try and see if your reputation measures up. - CT
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10 comments:
thank you for the information about google alerts!
Very good article and reminder for us CT. I love google alerts. Let's me know whether anyone is noticing me/my sites or not. Helps me try to figure out how to improve.
Kay
Interesting post. Reputations, personal and business, are tricky things. I've always been sensitive about mine. I do use Google Alerts! That's always fun!
Really great post! Thank you.
That's why I tend to stay out of the fora on various selling sites. It's too easy to get sucked in to someone else's negativity and have it backfire!
Love the post CT!
Thanks for your info on Google Alerts. I need all the advise I can get.
Thanks ladies...I appreciate the comments. Glad to know your enjoying Google Alerts and choosing your sand box wisely! - CT
I love Google Alerts, my blog has shown up in the most unexpected places! I also like the fact that they give you similar links, I've found other interesting blogs and products that way too.
I do love what you have to say about positive attitudes too, it's very simple to put on a happy and confident face, but it's sometimes forgotten.
Great blog, I'm going to follow :)
I ♥ Google Alerts.
Excellent point! Thanks for the reminder that everything we do is reflective on our business. Good to keep in mind for sure. And I do love google alerts.
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